FAQs

Here you can find any possible answers to your questions
Will I have to display a receipt?

Printing a receipt at a pay station is optional, but there is no need to display a paper receipt. Simply pay for the space and enjoy the City’s restaurants, shops, and other attractions.

Why do we have parking meters?

The availability and convenience of public parking has a significant impact on the livability of our city and our ability to attract visitors, grow business and host major events. When hourly parking meter rates are properly set, parking meters create turnover and availability, making locations served by meters more popular.

Will there be a rate increase?

Yes, but a modest one. Hourly metered parking rates have not been adjusted since 2009.  As demand for on-street parking has grown, hourly meter rates have not kept pace.  Under-priced parking meters reduce the likelihood of turnover. This leads to congestion and increased travel times, as well as pollution.

What are the new parking meter rates?

Beginning July 1, 2015 meters in high demand areas will increase to $1.50 per hour, and all other areas will increase to $1.00 per hour. Rates will not increase until the technology has been upgraded.

When will the new rates be implemented?

As new credit card technology is installed, but no sooner than July 1, 2015. The ParkLouie team will begin to retrofit metered spaces to accept credit cards beginning in May 2015.

Will new meters protect against identity theft?

Yes. No personal information is stored at the meter. All data is encrypted and wirelessly transferred to the credit card clearinghouses pursuant to Pay Card Industry (PCI) standards.

How do these rates compare to other cities?

Rates in St. Louis will remain less than or comparable to a number of cities. For instance, in Indianapolis, IN, Columbus, OH, and Nashville, TN, motorists pay $1.50 per hour now. In Cincinnati, the cost downtown is $2.25 per hour.

What are the parking meter hours of Operation?

Parking meters are in operation from 8 AM to 7 PM Monday through Saturday.

Will the meters operate on Sundays?

No. In fact, new technologies will prevent motorists from mistakenly paying a meter on Sundays or holidays.

Will the meters still accept coins?

Yes. Once new parking meters are installed, they will accept coins and other forms of payment like credit and debit cards, as well as mobile payments.

Will there be new areas with parking restrictions, such as no parking during rush hour?

No. Existing restrictions for rush hour traffic will remain in place.

Are there still parking meter holidays?

Yes.  Parking meters do not have to be fed on official holidays designated by the City of St. Louis including:

  • New Year’s Day                                  Friday, January 1, 2016
  • Dr. M.L. King Day                             Monday, January 18, 2016
  • President’s Day                                  Monday, February 15, 2016
  • Memorial Day                                    Monday, May 30, 2016
  • Independence Day                            Monday, July 4, 2016
  • Labor Day                                           Monday, September 5, 2016
  • Veterans Day                                      Friday, November 11, 2016
  • Thanksgiving Day                             Thursday-Friday, November 24 & 25, 2016
  • Christmas Day                                   Monday, December 26, 2016

The new parking meters will be programmed to prohibit payment and penalties on these holidays. If a holiday falls on a weekend the City of St. Louis may designate another weekday to observe such holiday.

Will meters still be reserved for persons with disabilities?

We do not anticipate any changes to the spaces that have been reserved for persons with disabilities.

Will disabled veterans still be able to park at meters for free?

A legal resident of the State of Missouri and Veteran of Service in the Armed Forces of the United States who has been awarded the Congressional Medal of Honor, the Purple Heart, the Silver Star or is a former Prisoner of War may apply for special vehicle license plates through the Missouri Department of Revenue.  Recipients of the Bronze Star may apply for a removable windshield placard.

Veterans correctly displaying one of these special vehicle license plates or placards may park free of charge at regular metered parking spots throughout the City of St. Louis, as determined by Section 304.725 of the Revised Statutes of the State of Missouri [www.moga.mo.gov].  This privilege shall not exempt a vehicle displaying one of these special plates or placards from all other State of Missouri or City of St. Louis parking regulations including, but not limited to, maximum time period allowances, no parking dates, handicapped only parking, street cleaning, snow emergencies and any restrictions posted on meters or street signage.

How will motorcyclists and scooters owners be affected by the new meters?

The pay by space environment will ensure that multiple motorcycles and scooters can park in a space as long as that space is paid.

Will new meters eliminate broken/inoperable meters?

No, but the number of meters that are not working at any given time will be greatly reduced. The new technology will automatically alert operations of the meter’s malfunction. Broken meters can be reported to the Parking Violations Bureau at 314-450-2830.

Will citations increase?

The City maintains a multi-tier parking violation fine structure. The current parking violation fine structure, as adopted on April 9, 2015, is summarized in the table below.

PARKING VIOLATION FINE STRUCTURE

CLASS PARKING VIOLATION FINE
Class Parking Violation Fine
Class 1 Parking meter & street cleaning sign violations $15.00
Class 2 Minor parking violations (e.g., no parking, bus, taxi or commercial vehicle zone or yellow curb violation) $25.00
Class 3 Public safety parking violations (e.g., no stopping, double parking or tow-away zone violation, blocking intersection, alley, or fire hydrant, lane or station, or traffic flow impairment) $40.00
Class 4 Disabled parking ordinance violation $100.00
Class 5 Commercial vehicle parking violations $100.00

The St. Louis City Revised Code detailing parking violations can be found at the following address (Title, Chapter, and Section are given by the “Code:” number on your printed ticket):

http://www.slpl.lib.mo.us/cco/code/title17.htm [www.slpl.lib.mo.us]

How can I learn more about how to operate the new meters?

You can watch videos demonstrating use of the single space meters and pay boxes here:

 

http://www.parklouie.com/

 

Will the meters be friendly to the environment?

Yes. Parking meters promote “green” and sustainable initiatives. Properly set, hourly rates increase turnover and availability, making businesses served my meters more attractive to customers and reducing congestion and emissions created by drivers looking for parking spaces. ParkLouie’s solution goes further, utilizing solar-powered equipment to reduce the need to recycle thousands of batteries per year. The meters will communicate wirelessly with the back-office, telling staff when a meter is broken or in need of collection. Fewer trips will be needed to check on meters, further reducing congestion and pollution.

What is ParkLouie?

ParkLouie is the brand for the City of St. Louis Treasurer’s Office parking operations. The goal of ParkLouie is to modernize parking, transform the customer experience by making it easier to find/pay for parking, optimize operations and data management, and to improve sustainability.

Read more here: http://www.parklouie.com/aboutus/

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